Thank you for choosing our beauty products! We are committed to providing you with a seamless shopping experience. Below is important information regarding the shipping of your orders.
Processing Time
- Order Confirmation: After placing your order, you will receive a confirmation email detailing your purchase.
- Processing Time: All orders are processed within 1-3 business days. We strive to get your products to you as quickly as possible. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Options
We offer several shipping methods to accommodate your needs:
- Standard Shipping
- Delivery Time: 5-7 business days
- Cost: Free on orders over $50; otherwise, $5.99
- Expedited Shipping
- Delivery Time: 2-3 business days
- Cost: $9.99 flat rate
- Express Shipping
- Delivery Time: 1-2 business days
- Cost: $19.99 flat rate
Please note that delivery times may vary based on location and are not guaranteed. We recommend placing your order early during peak seasons to ensure timely delivery.
Shipping Locations
We currently ship to all 50 states in the U.S. and select international locations. If you are outside the U.S. and would like to place an order, please contact our customer service team for more information about availability and shipping rates.
Order Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order has been shipped. You can use this tracking number to monitor the status of your shipment.
Damaged or Lost Packages
In the unlikely event that your package is damaged during transit or lost, please contact our customer service team within 48 hours of delivery or the expected delivery date. We will work with you to resolve the issue promptly.
Customer Service
If you have any questions or concerns about your order or our shipping policies, please do not hesitate to reach out to our customer service team. We are here to help!
- Email: support@dboluo.com
- Business Hours: Monday – Friday, 9 AM – 5 PM (EST)
Thank you for shopping with us. We appreciate your business and hope you love your new beauty products!